Mission & Values
A View of the Memorial Garden
Our Mission
Muskogee Regional Medical Center exists to provide courteous, compassionate and cost-effective healthcare to the citizens of the greater Muskogee area.
Our Vision
To be nationally recognized for clinical quality and customer satisfaction and to be the region’s employer of choice.
Our Values
We believe in and our actions will reflect care and respect for all people.
CORPORATE STANDARDS OF EXCELLENCE FOR STAFF
SERVICE – We are committed to exceeding the expectations of our patients, patient families and our co-workers in a helpful and courteous manner.
QUALITY - We strive to do things right the first time and continually look for ways to improve.
INTEGRITY – We perform our jobs in an ethical manner, with honesty, sincerity, and respect for others. We value diversity, recognizing and honoring the differences among others.
RESPONSIBILITY – We do what we say we are going to do and take ownership of our work and our behavior.
TIMELINESS – We promptly respond to patients because they are our highest priority; we meet or exceed all deadlines and help our co-workers do the same.
PROFESSIONALISM – We consistently demonstrate behavior that is work emulating and reflects well on the organization.
TEAMWORK – We work and communicate effectively with others to get the job done and to bring out the best in each other and the organization.
RESOURCEFULNESS – We search for the best ways to respond to our patients needs because we know we do not stand alone in the marketplace.
FISCAL RESPONSIBILITY - We use our resources wisely and efficiently to achieve our goals.
DEVELOPMENT – We are dedicated to enhancing our professional and personal knowledge and skills, and to assisting our co-workers in their development efforts.
Service Excellence is Priority at Muskogee Regional Medical Center…
Lean Healthcare Process Making Healthcare Better – Muskogee Regional Medical Center was chosen to pilot the LEAN Healthcare initiative for Capella Healthcare’s family of hospitals…